Fractional media & retail media leadership · Seattle-based · Clients in LA, NY & London

Justin Webster, founder of Narrative & Numbers
JUSTIN WEBSTERFORMER VP, MONKS

Senior media strategy. Without the agency layers.

For brands spending $1–50MM a year on media and retail media. Find the media spend that isn't working, in three weeks.

20 minutes, no deck. You leave with three observations about your plan.

$30MMnew business won across GM, Google and Intuit
$100MM+a year in CPG media planned at the Albertsons Media Collective
3.0x+partner ROAS on the retail media network I helped launch
+37.1%Jaguar Land Rover YoY growth while overseeing the plan, best of any auto brand that year

Work led forGeneral MotorsYouTubeAlbertsonsBMWJaguar Land RoverJosh CellarsPitch winsGoogleIntuit

Coverage of the workSphere Entertainment ↗TV Technology ↗Ads of the World ↗On stage NXT Media Days 2026 · moderator

Short on time? Read the 60-second overview (PDF) ↗

At a glance · The 30-second version

For

Brands with $20–500M in revenue and $1–50MM in media, plus the agencies and retailers that serve them.

CPG & beverageRetailAutoConsumer tech

What

Senior media, creative and retail media strategy. Planned or fully managed, or as your fractional head of media.

Proof

General Motors, YouTube, Albertsons Media Collective, BMW, Jaguar Land Rover, Josh Cellars. Pitch wins with Google and Intuit.

Start

The Teardown: 3 weeks, from $9.5K. The full fee is credited to any engagement signed within 30 days.

What's included

01 · Sound familiar?

You're spending more. You're not sure what's working.

Your senior team keeps turning over.

Agency teams were cut deep this past year. Every time your team changes, you pay to re-teach your business.

~4,000jobs cut in one agency merger

1 dot = 10 jobs · Axios, Dec 2025

Retail media is eating your margin.

You buy across more retailer networks every year, with no clean read on which ones actually sold product.

15%of brands trust their retail media measurement

Skai, 2026

You pay for hours, not outcomes.

Many fee models still bill time. Marketers are moving to fixed scopes with clear outcomes.

19%of agency contracts are still billed by the hour

WFA, Sept 2026

One senior head for the story, the media and the math.

02 · Selected work

Fortune 500 stakes. Real numbers.

Black 2027 Cadillac Celestiq electric sedan parked on wet stone at dusk beside a glass pavilion and a mountain lake

CADILLAC CELESTIQ · IMAGE: CADILLAC

Monks · Media & creative strategy

General Motors

Cadillac · Buick · GMC

Helped win GM with an AI-first pitch, then led media, creative and strategy teams across three brands.

See the case

$30MMnew business won across GM, Google and Intuit

The Las Vegas Sphere showing a San Francisco 49ers helmet and the NFL Sunday Ticket logo

FIRST-EVER BRAND CAMPAIGN ON THE LAS VEGAS SPHERE

Monks · Full-service media & creative

YouTube

NFL Sunday Ticket

Launched Sunday Ticket's move to YouTube: the first-ever brand campaign on the Las Vegas Sphere, and "The Magic of Sunday" with The Mill.

See the case

8.33%more subscribers than DirecTV's final season
1.2x YouTube Shorts daily active users · +15% campaign efficiency

Retail media network launch

Albertsons Media Collective

PepsiCo · Coca-Cola · Nestlé partners

Helped launch and led marketing strategy for a new retail media network: $100MM+ a year in CPG media and 200+ campaigns with a 15-person team.

See the case

3.0x+partner ROAS · 40% average media margins

Range Rover film loop: a white Range Rover driving through Los Angeles, palm trees reflected in its roof, the city skyline at dusk

RANGE ROVER · FILM: JLR

Mindshare · Integrated planning

Jaguar Land Rover

$20MM+ across 38 US markets

Designed and activated cross-channel investment market by market.

+37.1%YoY growth while overseeing the plan, best of any auto brand that year

Josh Cellars founder Joseph Carr serving dinner to friends around a candlelit table with bottles of Josh Cellars wine

JOSH CELLARS · IMAGE: DEUTSCH FAMILY

Havas · Connections planning

Josh Cellars & Yuengling

Deutsch Family Wine & Spirits · Yuengling

Turned CMO goals into omnichannel plans across social, influencer, digital and in-store.

#1wine in the table wine category during my tenure · $60MM+ a year planned

Long Beach Blue 2016 BMW M2 Coupe drifting on a race track with tire smoke

2016 BMW M2 COUPE · IMAGE: BMW GROUP

UM · Integrated investment

BMW

Largest Tier 2 region

Led $50MM in investment across digital, traditional and local activation, plus CRM and DCO integrations.

33.1%market share while leading, largest in the competitive set

Next

Your brand here.

Bring the brief. I'll bring the plan and the numbers behind it.

Book a call

Also, pitch wins withGoogle productsIntuit

The person in the pitch should be the person doing the work.

Justin Webster, founder of Narrative & Numbers
JUSTIN WEBSTERFOUNDER · PRINCIPAL

03 · The principal

Justin Webster

Fifteen years on both sides of the plan. Now on yours.

Justin Webster founded Narrative & Numbers, a Seattle-based media, creative and retail media consultancy. He was VP of Media & Creative Strategy at Monks for GM and YouTube, with new-business wins across GM, Google and Intuit. Before that, he helped launch the Albertsons retail media network, planned $60MM+ a year at Havas, and led BMW and Jaguar Land Rover investment at UM and Mindshare, building teams of up to 20 along the way. Today he also leads programmatic strategy for Petram Digital ($10MM+ a year at 2.5x+ ROAS), and in May 2026 he moderated “The Rise of Owned Media Networks” at NXT Media Days with Roundel and DoorDash.

  1. 2025–Narrative & NumbersFounder & Principal
  2. 2022–24MonksVP, Media & Creative Strategy
  3. 2021–22Albertsons Media CollectiveSenior Media Lead, Launch Team
  4. 2017–21Havas Media GroupDirector, Connections Planning
  5. 2016–17UM WorldwideManager, Integrated Investment
  6. 2015–16MindshareManager, Integrated Planning
  7. 2012–15Sawyer StudiosSenior Digital Strategist

B.A., Communication & Media Studies, Franklin & Marshall College

04 · The signature

I helped launch a retail media network. Now I help brands win on all of them.

At the Albertsons Media Collective I planned $100MM+ a year with PepsiCo, Coca-Cola and Nestlé and delivered 3.0x+ partner ROAS, measured through closed-loop attribution. I know how a network packages, prices and measures, and I bring that view to your side of the table.

3.0x+partner ROAS on the network I helped launch
40%average media margins
$71.1BUS retail media spend in 2026

Market size: eMarketer via VTEX

05 · Offers

Fixed scope. Fixed price.

Start with a Teardown. Then choose how deep to go: a defined project, an embedded lead, or hands-on management.

Start here
Diagnostic3 weeks · from $9.5K

The Teardown

Your media, creative and measurement, rebuilt as a 90-day plan you keep either way.

ForCMOs who want an independent, senior read on the plan, whoever runs it.

What's included Sample scorecard (PDF) ↗

Retail media4–6 weeks

Shelf Signal

Which networks, how much, and how to prove it moved product.

ForCPG and challenger brands on Amazon, Walmart, Costco, Instacart and grocery.

Hands-onOngoing

Managed Media

I plan, buy and optimize directly with the platforms: programmatic, retail media, social, search, CTV, audio and DOOH. Setup is agreed per engagement.

ForBrands that want senior hands on the controls, not another layer.

Embedded1–2 days a week · from $12.5K/mo

Fractional Head of Media & Creative

Inside your team one or two days a week. Owns the plan, runs the agencies, reports the number.

ForBrands spending $5–50MM in media without a senior media lead.

Agency change30 days

Transition Audit

After a merger, re-org or lost team: what you pay for, what to keep, what to re-scope.

ForBrands in agency review or consolidation.

Sell side8–16 weeks

Network Launch

Turn first-party data into a media business: ad products, pricing and measurement.

ForRetailers and marketplaces building retail media.

Planned

I build the plan; you or your agency buy it. Strategy, channel mix, briefs and measurement, with oversight of execution.

Managed

I run it with the platforms directly. Planning, buying and optimization, set up to fit your accounts and your agreement.

From first call to proof in one quarter.

WEEK 0

Scope

One call, a one-page scope and a fixed price.

WEEKS 1–3

Teardown

Plans, contracts, creative and data, ranked by dollars at stake.

WEEKS 4–8

Build

Put the 90-day plan to work: briefs, buys and measurement, with your team.

WEEK 9+

Prove

Launch, read, adjust. Planned or managed from here.

06 · How I work

Narrative, numbers and nerve.

The three disciplines and three beliefs behind every plan
Narrative

Brand and creative strategy built for where people actually watch.

  • Brand and campaign platforms
  • YouTube, CTV and social creative
  • Creator and influencer programs
Numbers

Media and measurement that prove the story moved the business.

  • Full-funnel planning, planned or managed
  • Programmatic, retail media, social, search
  • Incrementality and measurement design
Nerve

Senior judgment at startup speed. AI handles the grunt work.

  • Designed AI creative workflows (15% campaign-efficiency gain at YouTube)
  • Agency oversight and fee audits
  • Pitch and C-suite strategy
ON RETAIL MEDIA

Retail media is the new upfront, and most brands are buying it without a plan.

ON AI

AI should make senior people faster, not replace them with junior ones.

ON MEASUREMENT

If a number can't change a decision, stop reporting it.

07 · Questions

Before you ask.

How is this different from an agency?

Holding companies are built for scale. I'm built for speed. You get the senior person on every call, media and creative under one plan, and a fixed price instead of hours and layers. When a project needs more hands, I bring in senior specialists I've worked with, introduced by name.

What does it cost?

Teardowns from $9.5K. Fractional leadership from $12.5K a month. The full Teardown fee is credited to any engagement signed within 30 days. Everything else is scoped to the job, with the fee agreed before we start.

Are you a fractional CMO?

Close. I work as a fractional head of media and creative: one or two days a week inside your team, owning the media plan, the agencies and the results. Brands that need a full fractional CMO often pair me with their marketing lead.

What is retail media, and do I need a retail media consultant?

Retail media is advertising sold by retailers and marketplaces such as Amazon, Walmart, Costco and Instacart, targeted with their shopper data. If you sell through retailers and spend across several of their networks, an independent retail media consultant helps you decide which to fund, how much, and how to prove the spend sold product.

Do you buy media?

Yes, two ways. Planned: I build the plan and you or your agency buy it. Managed: I buy and optimize directly with the platforms across programmatic, retail media, social, search, CTV, audio and DOOH. Account setup and terms are agreed per engagement.

How do engagements usually start?

Most start with the Teardown: three weeks, a fixed fee and a 90-day plan you keep. If we continue within 30 days, the full fee is credited to the next phase.

Where are you based?

Seattle. Most clients are in Los Angeles, New York and the UK, so I work on your time zone, with trusted partners when a project needs coverage around the clock.

Do you work with agencies?

Yes. I work alongside agencies, or instead of one, and partner with them on pitches and on projects that need senior media and strategy support.

What do you need from us to start?

Your current plan, last quarter's results and a candid conversation about where results are stalling. NDAs welcome.

08 · Contact

Bring the
hard problem.

You'll hear back within one business day.

Prefer to talk first? Grab 20 minutes on my calendar.

Book a 20-minute call

Or email me directly.

justin@narrativeandnumbers.co
SEATTLELOS ANGELESNEW YORKLONDON

Details you send are used only to reply to you.

Book a 20-minute call
Case · YouTube · NFL Sunday Ticket

YouTube / YouTube TV · Full-service media & creative · 9 months · at Monks

NFL Sunday Ticket comes to YouTube.

The Las Vegas Sphere lit up as a San Francisco 49ers helmet with the NFL Sunday Ticket logo
THE EXOSPHERE, LAS VEGAS · SEPT 2023

My role

Owned YouTube's creative and platform strategy on $10MM a year. Introduced the AI production workflows behind the 15% efficiency gain, and headed creator work on YouTube Shorts.

The moment

For the 2023 season, NFL Sunday Ticket moved from satellite to YouTube and YouTube TV for the first time. Fans who had watched it on DirecTV for nearly 30 years needed a reason to believe Sunday had a new home.

The idea

Make YouTube the place Sunday happens. We opened with the first-ever brand campaign on the Las Vegas Sphere, turning the Exosphere's 1.2 million LED pucks into all 32 NFL team helmets, then carried it into "The Magic of Sunday" with The Mill.

What we delivered

Media strategy, creative development and iteration, social media management, on-site promotion and a full performance read-out. YouTube creators covered the Sphere launch live from Las Vegas.

The result

Wide earned coverage for the Sphere launch, plus measurable gains across my YouTube work at Monks.

8.33%more subscribers than DirecTV's final season
1.2xdaily active users for YouTube Shorts
15%improvement in campaign efficiency from AI creative workflows

Coverage

Sphere Entertainment ↗TV Technology ↗Ads of the World ↗Watch the film ↗

Play the film: The Magic of Sunday, with fans and NFL team mascots crowded onto a couch
"The Magic of Sunday," with The Mill · plays from YouTube
NFL Sunday Ticket playing on YouTube on a TV, with team matchup tiles below
The product: Sunday's out-of-market games on YouTube and YouTube TV
NFL Sunday Ticket logo with YouTube and YouTube TV
Images: YouTube, Sphere Entertainment
Case · General Motors

General Motors · New business, media & creative strategy · 12 months · at Monks

Winning General Motors with an AI-first pitch.

Black Cadillac Celestiq electric sedan parked on wet stone at dusk beside a glass pavilion and a mountain lake
CADILLAC CELESTIQ · IMAGE: CADILLAC

My role

Business development lead on the AI-first pitch, part of $30MM in new business won across GM, Google and Intuit. Then steered full-funnel strategy for Cadillac, Buick and GMC on $20MM a year, briefing creative from audience insights.

The moment

General Motors was looking for a new agency and new ways of working, to reaffirm its position as the top American automaker.

The pitch

Over a rigorous six-month new-business pitch, I developed core parts of the AI-centric sell that won the business and made Monks the foundation agency across GM's brands.

What I led

Creative strategy development, brand guideline revisions, competitive positioning and a new creative process. Then a full consumer-funnel assessment, with media and creative touchpoints designed for engagement and sales across Cadillac, Buick and GMC.

The result

$30MMin new business won across GM, Google and Intuit, as business development lead
AllGM brands, with Monks as foundation agency
Silver Cadillac Lyriq electric SUV parked in front of GM's domed design auditorium
Cadillac Lyriq at GM's Design Dome · Image: Cadillac

Cadillac · Buick · GMC

THE REMIT: ONE INTEGRATED MEDIA AND CREATIVE APPROACH ACROSS THREE BRANDS
Case · Albertsons Media Collective

Albertsons Media Collective · Retail media network launch · 11 months · Senior Media Lead, Launch Team

Launching a retail media network brands wanted to renew.

Illustration of store shelves with products lighting up, standing for campaigns across onsite, offsite and in-store
200+ CAMPAIGNS · ONSITE, OFFSITE AND IN-STORE

My role

Senior Media Lead on the launch team. Led a 15-person team on PepsiCo, Coca-Cola and Nestlé, designed the go-to-market framework that tiered audiences into priced packages, and turned revenue gaps into new ad products.

The moment

Albertsons was launching its own retail media network and needed its biggest CPG partners, including PepsiCo, Coca-Cola and Nestlé, to commit real budget and come back for more.

The approach

A KPI-driven, story-led go-to-market. Vendor-aligned programs built around each partner's goals, the seasonal retail calendar and Albertsons shopper data, with 2–5x ROAS targets across programmatic and social.

What I led

Media strategy, planning, activation and operations for major CPG accounts with a 15-person team. Custom audiences, CRM data integrations and purchase-funnel UX improvements built with the technical teams.

Why it matters to you

I know how a network packages, prices and measures. That's the view you want on your side of the table when you negotiate with one.

3.0x+partner ROAS (closed-loop attribution)
40%average media margins
$100MM+a year in CPG media planned
200+campaigns run
Note · Oct 15, 2026

Justin Webster · Oct 15, 2026 · 3 min read

Closed-loop isn't incremental. Four questions for every retail media network.

I used to report closed-loop ROAS from inside a retail media network. Here is what I would ask that network now that I sit on the brand's side.

At the Albertsons Media Collective, my team reported 3.0x+ average partner ROAS through closed-loop attribution: we could see the ad exposure and the purchase in the same dataset. That is a real advantage of retail media. It is also not the same thing as proof that the media caused the sale.

Closed-loop tells you who saw an ad and later bought. Incrementality tells you how many of those people would not have bought without it. On a loyal shopper base, that gap can be most of the number.

1. Ask for the window before the campaign, not after.

The IAB and MRC retail media measurement guidelines say attribution windows "must be disclosed before campaign execution and measurement." A 14-day window and a 30-day window can produce very different ROAS on the same flight. Agree the window in writing, use the same one across networks, and stop comparing numbers that were counted differently.

2. Ask for a holdout, and ask who built it.

The same guidelines recommend randomized test and control groups "when feasible," with the control chosen by the same targeting logic as the test. If a network can't run a holdout, ask for a matched-market read and the method behind it. If the answer is a dashboard with no control group, treat the ROAS as a ceiling, not a result.

3. Ask how much of the number is modeled.

Some attributed sales are observed, and some are extrapolated. The guidelines call for disclosing the share that is extrapolated. You want that percentage on every report.

4. Split new-to-brand from repeat buyers.

Media that mostly reaches your existing buyers will look efficient and grow nothing. Set a new-to-brand target with finance and read it separately from total ROAS.

What to do this quarter

  • Write one measurement standard (window, holdout, new-to-brand definition) and send it to every network you buy.
  • Run one incrementality test on your largest network before renewing the annual commitment.
  • Report incremental ROAS next to platform ROAS in every business review, so the gap becomes visible.

Closed-loop shows you the receipt. Incrementality tells you whether the ad wrote it.

Sources: IAB/MRC Retail Media Measurement Guidelines (Jan 2024) · IAB